Shipping Details

$15 FLAT RATE AUSTRALIA WIDE (excludes bikes, bulky & heavy items - see bike delivery options below)

• $15 flat rate postage excludes certain items (see below for items that require a larger postage cost or are pick up only)
• Please do not use a P.O box for a delivery address.
• Please call us after if you have any special delivery instructions.

TRACKING YOUR PARCEL

When your order has been shipped you will receive an automated email confirmation containing your Shipping or Tracking number.

For Australia Post tracking numbers please follow the link below to track your parcel Track Aus Post Parcels

For TNT Courier Service Tracking number please follow the link below to track your parcel Track TNT Parcels

BIKES - Pickup in-store or delivery available (VIC only):

Pickup in-store (choose at checkout):

To reserve this bike we require payment in full. Once your order is processed a member of the BCSM team will be in touch regarding eta for the pickup of your new bike.

• South Morang Delivery $100 - Fully Assembled (Postcodes - 3752)
• Whittlesea Area Delivery $120 - Fully Assembled (Mernda/Doreen - 3754. Mill Park - 3082. Epping - 3076.  Yarrambat - 3091)

WHEN WILL I RECEIVE MY ITEM(S) IN THE MAIL?

• Parcels & larger items can take anywhere from 2-7 business days to arrive . Please use the tracking number provided.
• Delivery dates may vary due to weekends, public holidays, sale days or unexpected schedule disruptions.
• This service may exceed recommended times when shipping to regional areas.
• BCSM holds no responsibility for the period of time it takes for your parcel to reach you once it has left our building.
• Please use your tracking information provided in the confirmation email to trace your item(s) in the mail.

ITEMS THAT REQUIRE LARGER POSTAGE FEES (OPTIONS WILL APPEAR AT CHECKOUT)

• All Wahoo Trainers are $50 to post Australia wide.
• Heavy items (racks) are $50 to post Australia wide.
• We are unable to post Bikes at this time.

CLICK & COLLECT SERVICE

• All items online are available to pick up in-store if you live close by, please choose this option at the checkout.
• Items will be ready to collect almost immediately after your order is placed. A confirmation email will be sent.
• We are located at 12/797 Plenty Road, South Morang, VIC 3752.
• Items can only be collected in business hours. (See opening hours here)
• Please bring your I.D or confirmation email with you to collect items.

TIPS FOR A SMOOTH DELIVERY

• Ensure someone will be home on the day of delivery (check your tracking number for this) with easy accessibility for the courier to deliver.
• Delivery to business address's preferable that are open during normal business hours. Makes life easier for the courier to park and deliver.
• Do not use a P.O box for delivery.